Crowd Factory

Privacy Policy - Dashboard

Operator: CROWD FACTORY LTD, 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM (Registered in UNITED KINGDOM, Number 16843422). This policy covers maker/designer accounts on the Dashboard. (hello@crowdfactory.shop)

1) Data we process

  • Account: name, email, profile, avatar, location (optional).
  • Content: product listings, photos, options, pricing, availability.
  • Payouts: Stripe Connect account identifiers and related status (we don't store full financial details).
  • Operational: logs, device/browser info, IP, cookies (see Cookies).

2) Purposes & lawful bases

  • Operate your account, listings, and payouts (contract).
  • Showcase your public profile/products across Crowdfactory (legitimate interests/contract).
  • Security, fraud prevention, abuse handling (legitimate interests).
  • Legal/accounting compliance (legal obligation).

3) Sharing

  • With Stripe (Connect) to enable payouts.
  • With service providers (hosting, storage, email, analytics when enabled).
  • With Customers via your product pages (public profile and listings).

4) Retention

We retain account and listing data while your account is active and for legal/accounting periods thereafter. You may request deletion; we'll keep what's required by law or to resolve disputes.

5) Cookies

We use a consent banner. Cookies may include strictly necessary, analytics, and advertising (when enabled).

6) Your rights (GDPR)

Request access, rectification, deletion, restriction, portability, or object to processing at hello@crowdfactory.shop.

7) International transfers & security

Some processors operate outside the EEA with safeguards (e.g., SCCs). We apply technical and organizational measures to protect data.

8) Age

Payouts require you to be 18+. Public browsing of profiles/listings has no specific age requirement.

Last updated: 20 Aug 2025